Legal & Policies

Last updated:

Privacy Policy

We collect only the data needed to operate our services (e.g., name, email, and subscription status). Payments are processed by PayFast; we do not store card details.

Data we collect: account details, contact info, usage logs, subscription status.
How we use it: to provide the portal, process payments, and send service emails.
Sharing: with payment processors and service providers strictly to deliver the service.
Security: HTTPS, restricted access, regular updates.
Retention: account data kept while active; invoices retained as required by law.
Your rights: request access/correction/deletion via support@capwise.co.za or 071 363 7552.

Refund & Delivery Policy

Delivery: digital services; access is provisioned within 1–3 business days after payment (or immediately for automated plans).

Refunds: if we cannot deliver as scoped, you may request a full refund within 7 days of payment. Subscriptions are billed in advance and are non-refundable for partially used periods; you can cancel anytime to stop future billing.

Terms of Service

Accounts: invite-only via our client portal; keep credentials secure.
Acceptable use: no illegal content, spam, harassment, or abuse.
Availability: we aim for high uptime but do not guarantee uninterrupted service.
Liability: to the extent permitted by law, liability is limited to fees paid in the last 3 months.
Governing law: South Africa.

Company

Capwise (sole proprietor)
Cape Town, South Africa
Email: support@capwise.co.za · Phone: 071 363 7552